In its ninth edition - celebrated on September 11^th of this year in Bogotá, Colombia -, the AMAUTA Award gave out gold, silver and bronze statuettes to ten cases of Atento clients in Argentina, Brazil, El Salvador and Mexico.

Organized annually by AMAUDI (Federation of Direct and Interactive Marketing Associations from Latin America), the initiative is considered the most important in the sector and receives entries of campaigns and isolated spots, created in countries from Latin America, the Caribbean and the United States (in Spanish).

See the winning cases:

Customer Service Category

Gold:

Client Ford - Atento in Brazil - "Acesso Ford para Clientes realmente especiais" case.

 Silver:

Client McDonald's - Atento Argentina - "McEntrega" case.

Client Movistar - Atento Mexico -"Atención Presencial Virtual" case.

Bronze:

Client Banco Agrícola - Atento El Salvador -"Servicio de Apertura de Cuentas para Salvadoreños residentes em Estados Unidos" case.

Campaigns and Sales Programs Category

Silver:

Client Movistar - Atento Argentina - "Movistar a mi Medida" case.

Client Souza Cruz - Atento in Brazil - "Televendas Hibrido Souza Cruz" case.

Bronze:

Client Sony - Atento Mexico - "En Sony Style no vendemos electrónicos, te ayudamos a hacer realidad tus sueños" case.

Client UNITEC - Atento in Mexico - "Haciendo lo necesario para alcanzar lo imposible" case;

Client BBVA Bancomer - Atento in Mexico - "Centralización del Mercado Mexicano em ventas por teléfono";

Client SAP - Atento in Argentina - "SAP LATAN - Superando las fronteras" case.