Training and development

Grupo Atento's greatest strength comes from its talents. This is why the company invests in programs intended to promote employee development and motivation, besides implementing a number of plans that encourage promotions and recognition.

Atento applies innovative policies to improve its teams' integration and quality of life, by means of a stimulating and pleasant work environment.

One of the differentials is that personnel management is not undertaken only by the human resources area, but by each of the company's areas and all of the leaders whose work is intended to providing satisfaction to over 140 thousand employees in the 17 countries in which the company is present.  

Among the projects dedicated to this end, the organization invests at Academia Atento, at Programa 100 Talentos, and at many others devised for the creation and improvement of knowledge and skills - technical and behavioral.

This important role assumed by Atento throughout the world has received merits in a number of countries, such as the one granted by Argentina's Ministry of Labor, which sees in the company a great investor in decent labor and social responsibility. In turn, Peru's Ministry of Labor gave the company credit for its role in the professional and personal development of that country's young people. In Brazil, the local government legislature in Goiânia and the Secretary of Economic Development in São Bernardo do Campo publicly acclaimed Atento for the creation of jobs and training of young people.

Grupo Atento dedicates over 45 million hours every year to training its employees, which reflects the company's vocation for professional training and development.