Corporate data from 2009

• Revenue: 1.323 million euros.
• Since 2000, Grupo Atento had a threefold increase in number of employees, from 40,324 to 132.499. Grupo Atento is one of the key employers in the countries where it operates.
• It conducts more than 8 million hours of training per year.
• Atento manages operations in all levels of difficulties and is able to be consistent in its strategy of differentiation, as well as be strongly focused on quality and client satisfaction.
• Atento serves more than 400 clients from different industries worldwide.
• Based on its strategy of diversity, Atento was awarded a position in the highly prestigious "Balanced Scorecard Hall of Fame." Atento is the first and only company to obtain such award in the industry where it operates.
• Atento is considered a "Great Place To Work" in Argentina, El Salvador, Guatemala, México, Peru, Puerto Rico and Uruguay.
• In addition to its 95 Contact Centers in 15 countries, Atento operates in the structures of its clients, field employees and business offices in the United States and France.
• The Group has 66.700 attention positions.
• Atento's centers have the ISO 9001 2000 certification.
• Atento uses the Customer Operation Performance (COPC) as Managing System in order to have the world's best Contact Centers.
• Atento uses the Six Sigma method to improve the performance of its products and processes, as well as increase client satisfaction
• Atento is currently ranked third in the world in the Contact Center market.
• Atento is the leading company in countries whose native language is Spanish/Portuguese.